Client: Enterprise Event Management Solution
Objective: Create a sophisticated platform connecting admins, agents, and attendees in a seamless event management ecosystem
Business Challenge
- Complex hierarchy: admin overseeing agents who manage seminars for attendees
- Need for distinct portals with specific features for each user type
- Manual tracking and coordination between different user levels
- Complex reporting requirements across the entire platform
- Need for seamless communication between all parties
Technical Solution
Architecture
- Frontend: React with TypeScript, multiple specialized portals
- Backend: Node.js/Express with TypeScript
- Database: MongoDB with multi-tenant architecture
- Authentication: JWT with role-based permissions
User Portals
Admin Portal
- Global dashboard for platform oversight
- Seminar creation and management dashboard
- Agent management and onboarding tools
- System-wide analytics and reporting
- Platform configuration and settings
Agent Portal
- Attendee management tools
- Custom branding and event settings
- Communication center for attendee engagement
- Performance analytics for their events
Attendee Portal
- Personalized dashboard showing registered seminars
- Easy seminar discovery and registration
- User-friendly event browsing and filtering
- Simple email and text notifications
Technical Innovations
- Three-tiered access control system
- Real-time notifications across all user levels
- Intelligent data segregation and sharing
- Custom analytics engine for each user type
- Automated workflow management
Current Status
- Successfully launched application replacing legacy software
- Modern, intuitive interface improving user experience
- Streamlined platform unifying previously fragmented workflows
- Early user feedback driving iterative improvements
- Foundation built for future feature expansion
Future Enhancements
- Mobile applications for all user types
- Advanced analytics with predictive modeling
- Enhanced social features for attendees
- Automated marketing tools for agents
- Extended API ecosystem
- Virtual event integration capabilities